Your Tasks

• Target Setting and Monitoring of MMS Group Loyalty Targets and Objectives
  • Set and monitor MMS Group loyalty targets and objectives in collaboration with all countries, finance teams, and relevant stakeholders
  • Regularly monitor and evaluate the performance of Key Performance Indicators (KPIs) on an international scale to gauge the effectiveness of loyalty programs
  • Conduct comprehensive analysis of achievements, meticulously dissecting data to identify trends, areas of underachievement, and overachievement
  • Generate actionable recommendations derived from in-depth analysis of KPI performance to drive improvements in loyalty program performance
  • Collaborate closely with Country Managers to implement improvement measures, fostering cross-functional alignment and synergy across international markets

• Analytics Ownership and Gatekeeping
  • Oversee the maintenance and optimization of loyalty dashboards, ensuring they meet stakeholder requirements and are user-friendly
  • Act as the primary gatekeeper (m/f/d) for all standard and ad hoc analyses originating from the international loyalty team to analytics, ensuring data integrity and accuracy
  • Collaborate with relevant stakeholders to identify opportunities for enhancing analytical capabilities and driving continuous improvement in data-driven decision-making processes

Your Profile

• Bachelor's degree in Business Administration, Marketing, Statistics, or a related field. Advanced degree preferred
• Experience in a similar role, with a proven track record of driving actionable insights through data analytics
• Proficiency in data analysis tools and techniques, including but not limited to SQL, Python, R, and advanced Excel functions is a big plus
• Strong analytical mindset coupled with exceptional problem-solving skills, with a demonstrated ability to derive actionable insights from complex datasets
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence key stakeholders
• Fluency in German as well as English

About Us

The MediaMarktSaturn Markenservice is part of the international marketing organization. At the Grünwald location, your employees develop cross-border omnichannel marketing concepts, strategies and products for MediaMarkt and Saturn.

Additional Benefits

Job Infos

​Location: Grünwald

MediaMarktSaturn Markenservice

Department: HQ - Customer Experience & Customer Care

Entrylevel: Professional Level

Type of Employement: Full Time

Working Hours: 37,5

Persona: Job Requisition HQ Employee

Recruiter: Sebastian Stange 

Recruiter: Sebastian Stange