Service and Solutions Specialist

Date: Sep 8, 2022

Location: Asse-Zellik, BE, 1731

Company: MediaMarktSaturn Retail Group

Did you know MediaMarkt sells services like telecom subscriptions and product insurances? Many people don’t, and that’s what we want you to change!
As Service and solutions specialist you will focus on optimizing the online customer journey to maximize visibility and sales of these services. Join our Digital Team at the headquarters in Rotterdam (NL) or Zellik (BE).

Tasks and activities 

  • Finding new initiatives to increase the traffic to our mobile subscription websites in the Netherlands and Belgium;
  • Initiate hypotheses for A/B testing that will contribute to a better customer journey for our service offerings;
  • Improve our telecom subscription focus for the online market in order to increase our online market share;
  • Increase the attach rate of our Smartbar services and our delivery and installation services;
  • Collaborate with internal and external stakeholders such as commercial manager telecom, e-com team, our A/B testing team, agencies and telecom team.


Your profile

  • Bachelor’s degree in marketing management, commercial economy, business management, communication or equivalent;
  • 2 years of working experience in an e-commerce or online marketing environment;
  • Strong communication skills and willing to learn;
  • Great organizational, time management and prioritization skills;
  • Experience in B2C subscription based propositions is desired but not a must;
  • Analytical skills is a must;
  • Fluent in English and Dutch. French would be considered a plus.

 

Our offer

  • Good working conditions and development and opportunities for growth;
  • Renumerations will be based on experience, skills and competences;
  • Freedom and responsibility to shape your own role and to bring ideas to fruition in an environment where  anything is possible;
  • The opportunity to achieve the best results as a team, simply because you are a winner;
  • In addition to a great place to work, you are also entitled to 26 days of vacation, an attractive employee discount, meal vouchers, group & health insurances and many more; 

At MediaMarkt we simply have guts. We are entrepreneurs within a company, giving you the chance to develop yourself quickly and in a variety of ways.

 

This is us

We are the market leader in consumer electronics. We are a Benelux team that work together to implement and maintain an omnichannel strategy with 70+ branches and three online shops. How do we do that? By putting our customers first. Always. By offering the best customer experience both online and offline. We build a party for and with our customers. We believe that anything is possible if you take action yourself. Working at MediaMarkt means: having fun and wanting to win!
 

 

Sounds interesting?

If you recognize yourself in this profile we challenge you to push the red button. In case you would like to find out more before applying, please do not hesitate to contact us. Joren Neef is the Hiring Manager for this position and will be more than happy to tell you all about this spectacular opportunity. He is available via email on neefj@media-saturn.com.